For all your orders in mainland France, starting from โฌ200.
We ship our orders every day (excluding pre-orders)! Many of you appreciate our speed.
You can also come and collect or exchange your order directly at the workshop, without an appointment: from Tuesday to Saturday during the hours indicated!
We deliver worldwide ๐
From our Parisian workshop, your orders are shipped with care, whether you are in France, Europe or on the other side of the globe.
You have several options to choose from:
๐ก Free shipping on orders over โฌ200 in mainland France.
We prepare your order within 48 working hours , unless otherwise stated on the product page (pre-order, semi-custom, etc.).
Next, delivery takes 2 to 3 working days in mainland France.
During launch periods or periods of high activity, the delivery time may be slightly longer โ we always do our best to get it done as quickly as possible
If your order contains both available items and pre-ordered items, we will ship everything when it is all ready , whichever takes the longest.
This helps avoid multiple shipments and reduces our carbon footprint ๐ฟ
Yes !
Customs fees may be applied by the carrier, in addition to shipping costs.
(๐ View shipping costs outside France )
With pleasure ๐
You can come and collect or exchange your order directly at the workshop , without an appointment.
๐ 7 Impasse Berthaud, Paris 3rd
(The entrance is at the end of the cul-de-sac, behind the gate near the yogi ๐)
๐ Opening hours:
You have 14 days after receiving your order to notify us of your wish to return it, and then an additional 14 days to return the package to us.
๐ To submit your return request:
https://returns.yayloh.com/retailer/lespetitesjupesdeprune
To be accepted, your article must be:
Custom-made, semi-custom or personalized items cannot be returned.
Express manufacturing fees are non-refundable.
We will process the refund upon receipt and verification of your return.
If you had chosen to collect from the workshop , the refund period is 15 days from the date the order was made available .
After this period, you will be offered a credit note valid for 6 months .
For all returns outside mainland France, please write to us at:
๐ง hello@lespetitesjupesdeprune.com
We will tell you what to do next.
Return shipping costs are the responsibility of the sender.
Once the items are received, we will refund the value of the returned product(s).
You can choose a credit note valid for 1 year , usable on the entire e-shop or directly at the workshop (and a big thank you for supporting us by choosing this option)!
When requesting a return , please specify in the comments the item you would like to receive in exchange.
We will proceed with the exchange subject to available stock .
If the requested item is no longer available, we will automatically refund you.
Items purchased directly from the workshop are non-refundable .
but can be redeemed for a credit note valid in store or on our website!
Our customer service team is here to help ๐
๐ง hello@lespetitesjupesdeprune.com
๐ 09 74 99 08 35
Our small team is more responsive by email ๐
